Privacy Policy

Effective Date: April 23, 2026

JetSki Miami ("we," "our," or "us"), a service operated by Gonchar Group LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at jet-ski-miami.com, book our jet ski rental services, or interact with us through Instagram, Telegram, email, or any other communication channel.

1. Information We Collect

We may collect the following categories of information:

• Personal Identification Information: Full name, email address, phone number, date of birth, and government-issued ID number (for rental verification and safety compliance).
• Booking and Transaction Information: Rental dates, times, duration, number of guests, payment method, deposit and payment amounts.
• Communication Data: Messages you send us through Instagram Direct Messages, Telegram, email, SMS, phone calls, or our website contact forms.
• Waiver and Safety Documentation: Signed liability waivers and rental agreements collected digitally through our waiver platform (WaiverForever).
• Boater Safety Information: Florida Boater Safety Education ID Card status and any temporary certificates obtained through our affiliate partner (BoatTests101).
• Usage and Device Data: IP address, browser type, device information, pages visited, and interaction data when you use our website.
• Location Data: GPS tracking data used for safety monitoring during jet ski rentals (embedded in rental equipment).

2. How We Use Your Information

We use the information we collect for the following purposes:

• Processing, confirming, and managing your jet ski rental bookings
• Verifying your identity and age for legal compliance
• Conducting safety briefings and ensuring compliance with Florida boating regulations
• Collecting signed liability waivers and rental agreements
• Responding to your inquiries via Instagram DM, Telegram, email, phone, or other channels
• Sending booking confirmations, reminders, and important updates about your reservation
• Processing payments and refunds
• Monitoring rental safety via GPS tracking during your ride
• Improving our services, website, and customer experience
• Complying with legal and regulatory obligations

3. Instagram and Telegram Messaging

When you contact us through Instagram Direct Messages or Telegram:

• We receive and store your messages to respond to your booking inquiries and provide customer support
• We may use automated systems and AI-powered assistants to help manage and respond to messages efficiently
• Your profile information (username, profile picture, name) may be visible to our team
• We use Meta's Instagram Messaging API and the Telegram Bot API to facilitate these communications
• You may request to speak with a human agent at any time

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our business (e.g., payment processors, waiver collection platforms, insurance providers, and communication tools)
• Legal Requirements: When required by law, court order, or governmental regulation, or to protect our legal rights, safety, or property
• Safety and Insurance: With our insurance carriers in connection with any incident, accident, or claim arising from your rental
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• With Your Consent: When you have explicitly consented to the sharing

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure storage of payment and waiver documents, and access controls limiting data to authorized personnel only. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected:

• Booking and transaction records: 7 years (for tax and legal compliance)
• Liability waivers and rental agreements: 7 years (for liability and insurance purposes)
• Communication records: 3 years
• Website usage data: 2 years

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal information we hold
• Request correction of inaccurate or incomplete data
• Request deletion of your data (subject to legal retention requirements)
• Object to or restrict processing of your data
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent for data processing where consent is the legal basis

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

8. Children's Privacy

Our rental services are not directed to individuals under 18 years of age. You must be at least 18 years old to rent a jet ski. Riders under 18 may operate a jet ski only with a supervising adult on board, in accordance with Florida law. We do not knowingly collect personal information from children under 13 without parental consent.

9. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our site. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

10. Third-Party Links

Our website may contain links to third-party websites or services, including our affiliate partner BoatTests101 for Florida Boater Safety Education. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to request deletion, the right to opt out of the sale of personal information, and the right to non-discrimination for exercising your rights. We do not sell personal information.

12. International Users

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to this transfer.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the "Effective Date" at the top. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

14. Contact Us

© 2026 JetSki Miami — Gonchar Group LLC. All rights reserved.